Política de envio

At our company, we are committed to providing a seamless shipping experience for our valued customers. We understand that receiving your order in a timely and secure manner is crucial. Therefore, we have developed a comprehensive shipping policy with specific details regarding dates and transit times.

Usually, it takes 3-5 business days for private customization to be scheduled and produced, and the fastest shipping time in North America is 3-5 days. So it will take 5-9 working days in total for delivery.

1. Order Processing:
Upon placing an order, our dedicated team will begin processing it within 24 hours, excluding weekends and public holidays. During peak seasons or promotional periods, there may be a slight delay in processing times, but we will always keep you informed.

2. Shipping Methods and Estimated Transit Times:
We offer multiple shipping methods to cater to your specific needs. The estimated transit times for each shipping method are as follows:

Delivery Time:

United States, Canada:
Delivery Time - Premium Shipping : 5-9 Business Days.

Australia, and New Zealand:
Delivery Time - Premium Shipping : 9-11 Business Days.

Europe, United Kingdom:
Delivery Time - Premium Shipping : 9-11 Business Days.

PLEASE NOTE
That in most cases parcels in North America can arrive as early as 7 days..

that these transit times are approximate and may vary depending on the destination and any unforeseen circumstances beyond our control. We strive to ensure that your order reaches you as quickly as possible.

3. Shipping Rates:
Shipping rates are calculated based on the weight, dimensions, and destination of your order. We aim to provide competitive shipping rates while ensuring the safe and timely delivery of your items. The shipping cost will be displayed at checkout, and any applicable taxes or customs duties will be the responsibility of the customer.

4. Tracking and Notifications:
Once your order has been shipped, we will provide you with a tracking number via email or SMS. This allows you to monitor the progress of your shipment and estimate the delivery date. Additionally, we will send you regular updates regarding the status of your order, ensuring you are always informed.

5. International Shipping:
We offer international shipping to many countries around the world. However, please note that customs regulations and import duties may apply in your country. It is the customer's responsibility to be aware of and comply with any applicable customs requirements. Delays may occur due to customs inspections, which are beyond our control.

6. Returns and Exchanges:
In the event that you need to return or exchange an item, please refer to our Returns and Exchanges policy for detailed instructions. We strive to make this process as hassle-free as possible, ensuring your satisfaction with our products and services.

We are dedicated to providing exceptional customer service and ensuring that your orders are delivered promptly and securely. If you have any further questions or concerns regarding our shipping policy, please do not hesitate to contact our customer support team. We are here to assist you every step of the way.

Thank you for choosing our company for your shipping needs. We appreciate your trust and look forward to serving you again in the future.